Q: Where is the main menu?
A: We’ve redesigned our main menu as a navigation bar so that it’s always visible to you at the bottom of your screen. From here you’ll be able to easily shop, check out and view your account information.
Q: Do I have to sign in?
A: You have the option of signing in to the App with your shoprite.com account username and password, or you can use the App as a guest. It’s important to note that when you use the App as a guest several features will not be available to you. However, if you sign in, you’ll be able to access personalized recommendations and coupons, past purchases and shopping lists, and if you’ve selected a store that offers ShopRite from Home services, you can check out after placing your order.
Q: How do I sign in?
A: If you have not already signed in, the sign in page will appear when you first open the App. Or, you can click on the “My ShopRite” icon in the navigation bar to sign in.
Q: How do I create a shopping list?
A: Your shopping list is now called your cart. As you shop, you can add items to your cart and you’ll see a running total. When you’re finished, click on the “Cart” icon in the navigation bar. You can either save your cart to be used as an in-store check list, or if your selected store offers ShopRite from Home pick up or delivery, select one of those options to have your order shopped for you.
Q: How do I save a shopping list for future use?
A: If you’ve added items to your cart and want to save it as a list, click on the Cart icon in the navigation bar and select In-Store Check List. Once you’re there, click on “Save List for Later” to create a new list. You can also save items to lists as you’re shopping. Click on the item you wish to save to get to the product detail page. Then click on “Save to List.” If you’re looking at a list of search results, or items within a category, swipe to the right to see “Save to List.”
Q: How do I access my Saved Lists?
A: Click on the “My ShopRite” icon to load your personalized information, including your “Saved Lists”. You can create as many shopping lists as you need. You can also add any or all items from a Saved List to your cart.
Q: How do I access my past purchases to build my cart?
A: Click on the “My ShopRite” icon in the navigation bar to view your personal information. Click on “My Previous Purchases.” The list defaults to show all purchases in the last 30 days. Select Refine to sort by category or filter by date range.
Q: Why can’t I view my past purchases on the App?
A: Your past purchases will display 24 hours after the purchase. If your Price Plus club card or phone number lookup was not used during check out, the items purchased will not appear in past purchases. If you’re using a phone number look up when checking out, make sure the correct phone number is linked to the same account you’re using on the App. *You can call us 1-800-ShopRite to review details of your Price Plus club card account
Q: If I already started my order in my computer, can I access it on the App?
A: Yes, as long as you are signed in you can start your order on your desktop computer and access it on your App. You can also start your order on the App and access it on your desktop.
Q: How do I shop by product category?
A: Click on the “Shop & Save” icon in the navigation bar and scroll down to view product categories.
Q: How do I shop by what’s currently on sale?
A: Click on the “Shop & Save” icon in the navigation bar and to view the Weekly Circular and click on “See All.” Items in the circular will be sorted by page. To view an image of the Weekly Circular, click on “View Circular” at the top of the page.
Q: How do I shop by aisle?
A: You can now view the aisle location for each product in the store. Click on a product to view the aisle on the product detail screen. Or after you’ve finished adding items to your cart, select “In-Store Check List” to sort your list by aisle or category.
Q: What is My ShopRite?
A: Click on “My ShopRite” in the navigation bar to view all your account information in one location including your Price Plus ® club card number and points, digital coupons loaded, past purchases and saved lists.
Q: What are “My Savings & Coupons”?
A: “My Savings & Coupons” Appear when you’re signed into the App. My Savings and Coupons are personalized recommendations of what is on sale, based on your past purchases.
Q: How do I load digital coupons to my Price Plus ® club card?
A: Click on “Go to Digital Coupons” from the “Home” or “Shop & Save” icons in the navigation bar. Digital coupons are sorted by category. Click on “Load Digital Coupon” to load the offer right to your Price Plus ® club card. You can also click on the coupon image and description to view more details about the offer, including a list of participating products, which you can add to your cart.
Q: How do I search for items in the App?
A: Click on the “Search” icon at the top of the App and type in the description of the item you’re looking for. You can filter your search results by products, digital coupons or recipes.
Q: How do I change my preferred store?
A: Click on “Home” in the navigation bar. At the top of the screen it will display your preferred store. Click on the “Change Location” link. Choose the store of your choice by entering a zip code or city and state in the search box. Then select your preferred store from the populated list.
Q: Why is Background Tracking Enabled on my Mobile Device?
A: Background tracking is enabled so that the App can notify you of nearby stores.
Q: How do I add my Price Plus ® club card to Apple Wallet or Android Pay?
A: Click on the “My ShopRite” icon in the navigation bar to view your personal information. If you’re using an Apple device, click on the link to “Add to Apple Wallet.” If you’re using an Android device, click on the link to “Add to Android Pay.”
If you have additional questions, please Contact Us or call 1-800-ShopRite.