ShopRite for OnePass® Miles Program
Frequently Asked Questions

As a result of the United/Continental merger, the Continental OnePass program will formally end on December 31, 2011. Mileage Plus will be the new loyalty program for the new United and Copa Airlines.

Is the ShopRite for OnePass Miles program still in effect?
Yes, until December 31, 2011. The same conditions apply:
Spend $1000 in a 13 week cycle to qualify using your registered Price Plus club card. If spending for any cycle does not meet the $1000 threshold, no miles will be sent to Continental for that cycle. Program cycles run Jan thru March, April thru June, July thru Sept and Oct thru Dec. Allow 4-6 weeks after each cycle for miles to be credited. Continue earning 1 mile for each $2 spent.

Are my existing OnePass reward miles safe?
Yes. The OnePass program will formally end on December 31, 2011, followed by a wind-down period during the first quarter of 2012. During the wind-down period, OnePass reward miles will remain available for redemption, and OnePass members can track their OnePass activity on continental.com. Following the wind-down period, the OnePass reward miles will be replaced with an equivalent grant of Mileage Plus award miles. In 2012 flights on Continental will earn award miles, elite status miles and elite status segments in Mileage Plus.

Do I have to do anything with my OnePass account?
OnePass members who have a Mileage plus account are encouraged to link it to their OnePass account at www.continental.com/linkmyaccounts www.united.com/linkmyaccounts. You will then be able to combine your miles to get a reward faster in 2011. OnePass members who don’t have a Mileage Plus account don’t have to do anything. A new account will be automatically setup for them.

I have a question about my OnePass account. Who do I contact?
Visit www.continental.com, send an email to onepass@coair.com or call OnePass Customer service at 800-554-5522 (7:30am – 9:00pm EST, Mon-Fri).