Supplier Guidelines and Policies

9. VENDOR A/P STATUS INQUIRY USER GUIDELINES

OVERVIEW

Wakefern Food Corporation is pleased to announce the successful development of an expanded Internet Web site for our vendors. As a result of our continuous endeavor to reduce cost in the supply chain and improve our customer services with the vendor community we have developed the "Vendor A/P Status Inquiry" application.

The Vendor A/P Status Inquiry application will provide trading partners with the ability to:

  • Conduct on-line electronic inquires,
  • Access the status of their invoices and purchase orders,
  • View check information and the appropriate backup for selective types of deductions.

You will have access to an online list of Wakefern names and telephone numbers to assist you. The requirements are a PC, Internet access, and password authorization for access. If you encounter technical issues please contact the Wakefern Help Desk at 732-225-8095.

SYSTEM REQUIREMENTS

A�PC running Windows 95 or higher

  • Note for Netscape Users - This application WILL NOT work with Netscape.
  • Note for Internet Explorer Users - This application is certified to run with both Internet Explorer 5.5 and 6.0. Wakefern strongly recommends the use of Internet Explorer 5.5 or 6.0.
  • Note for AOL Users - The system cannot be accessed by using the AOL browser. To access the system, you must minimize the AOL application and open another session using your web browser Internet Explorer.

The Internet Vendor Inquiry application will help to drive cost out of the systems by reducing the amount of time spent on telephone calls, postage and vendor letters/faxes, while significantly improving our turn around time for providing you with quick and timely feedback. We are extremely excited about the opportunity to add value and improve our services to our Trading partners.

It is important that you follow all of the steps laid out in the document for a smooth and error free start-up.

SECURITY AND SYSTEM ACCESS

How can your organization access the Wakefern web page?

In order for you to access the Wakefern web page, you must first complete the Wakefern Direct Access Agreement (see Appendix #17 and #18).

  • Make sure that you include "middle initials" in the names if applicable and submit all six pages of the agreement.
  • Once we have received the original signed agreement, we will assign a user ID and a password.

Return the "Direct Access Agreement" to:

Al Young / P7-125
Wakefern Food Corporation
33 Northfield Ave.
Edison, NJ 08837