ShopRite Big Game SMS Sweepstakes
Frequently Asked Questions

What does SMS stand for?

SMS stands for Short Messaging Service. It's also known as text messaging.

How do I stop receiving messages?

Send a message to the 5 digit ShopRite Big Game Sweepstakes Shortcode 64242 with the words STOP, END, CANCEL, QUIT or UNSUBSCRIBE, and you will immediately be removed from the program.

Will SMS work on my mobile phone or handheld device?

As long as you have a phone or device that's able to do text messaging or send and receive SMS messages, then you should be all set. No web browser is needed on your phone to enter the sweepstakes.

ShopRite Big Game SMS Sweepstakes only works on participating major mobile providers in the US.

Please make sure that you have text messaging enabled on your service plan. If you're not sure, please check with your mobile provider.

How much does it cost?

ShopRite Big Game Sweepstakes is a free entry.  Your carrier may charge you for the sending and receiving of text messages, and for downloading ringtones and wallpapers.  You should check your data plan to see what charges may occur.

When I send a message using the ShopRite SMS Sweepstakes Short Code, who's replying to me?

When you use ShopRite Big Game SMS Sweepstakes Short Code, you're sending us a specialized message. This message is to opt-in to our sweeps and to our mobile promotions. As soon as you confirm your selection, you are added to our list to receive messages to your phone, sent from US. WE DO NOT SELL YOUR INFORMATION TO ANY OUTSIDE ADVERTISERS. We have a strict privacy policy that we adhere to, to ensure you are not bombarded with unsolicited junk mail.

Does ShopRite Big Game SMS Sweepstakes Short Code work everywhere?

Currently, ShopRite Big Game SMS Sweepstakes only works on participating US carriers

Which mobile providers does ShopRite Big Game SMS Sweepstakes support?

ShopRite Big Game SMS Sweepstakes works on all participating mobile providers in the US.

Does ShopRite Big Game SMS Sweepstakes work in other languages?

ShopRite Big Game SMS Sweepstakes only works in English.

I have free messages through my mobile phone plan. Can I use them for ShopRite Big Game SMS Sweepstakes?

Yes, you can. Please note that the text messages you send and the messages you receive with your results will each count towards your text message total.

Does sending a text message use up minutes of my mobile phone plan?

No, text messages does not use up minutes, it counts towards your allotted text messaging that is a part of your overall mobile phone plan, or results in a text message charge per message if you are not currently enrolled in a text/sms plan with your carrier.

How can I get help if I am still having a problem?

You can send us an email to support@air2web.com . You can also text the word HELP to 64242 for a summary of the program.

Troubleshooting

ShopRite Big Game SMS Sweepstakes doesn't seem to work on my phone. What should I do?

Try these steps first:

Check to see if text messaging is enabled on your phone and on your mobile plan. If not, or you're not sure, call your mobile provider.

Note that ShopRite Big Game SMS Sweepstakes works on all major participating mobile providers in the US, which may include Cingular/AT&T, Nextel, Sprint PCS, T-Mobile, and Verizon among others.

Make sure you sent the text message to the 5-digit US shortcode 64242

Try to send a text message to your own phone number. If you can't, contact your mobile provider.

If you have recently switched mobile providers while keeping the same phone number (number portability), text messaging may not work immediately.

Use of an SMS short codes in the US is not supported on most prepay plans, which means that unfortunately, you currently can't use our text messaging with prepay.

If these steps don't address your problems, please contact us, so that we can make your ShopRite Big Game SMS Sweepstakes experience as pleasurable as possible.

How do I report a problem?

If you're having a problem that's not addressed by this Troubleshooting section, please contact us. You can send us an email to support@air2web.com . You can also text the word HELP to 64242 to receive a summary of the program